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JIRA Systems Analyst

2 months ago

Tampa, Florida, United States Software Guidance and Assistance, Inc. Full time

Software Guidance & Assistance, Inc. (SGA) is seeking a JIRA Systems Analyst for a CONTRACT position with one of our esteemed Financial Services clients.

Key Responsibilities:
At our firm, we utilize JIRA software to enhance collaboration and facilitate Agile methodologies. We are in search of a JIRA specialist (JIRA Systems Analyst) to become an integral part of our team. The JIRA Systems Analyst will play a crucial role in supporting our Agile Transformation by assisting in the definition of our tooling strategy and configuring JIRA along with other associated tools to ensure their effective use by our Agile teams. Additionally, the JIRA Systems Analyst will serve as a subject matter expert, offering support, training, and guidance to our teams as they embrace Agile best practices.

  • As a member of the Central Agile Transformation Office team, you will engage with the team, participate in various ceremonies (planning, daily standups, etc.), and take ownership of backlog items (user stories) that align with the objectives of our Agile transformation.
  • User stories may involve assisting users in configuring JIRA boards, planning views, and dashboards, troubleshooting JIRA technical issues, modifying JIRA system settings, analyzing JIRA data, and generating JIRA reports.
Required Qualifications:
  • 5+ years of relevant experience in IT, Operations, Project Management, or Product Management, preferably within the Finance or Banking sector.
  • Experience working within an Agile team (Scrum/Kanban). Familiarity with the Scaled Agile Framework (SAFe) and/or related certifications is highly desirable.
  • Extensive experience in using and administering JIRA, including configuring issue types, workflows, screens, permissions, boards (Scrum/Kanban), roadmaps/plans, writing JQL queries, and creating JIRA dashboards.
  • Experience with other Atlassian tools such as Confluence, Compass, JIRA Align, and common JIRA plugins.
  • Proficiency in office and collaboration tools including Excel, Word, PowerPoint, Visio, etc.
  • Alignment with Agile principles and firm values, alongside strong leadership capabilities, attention to detail, communication/collaboration skills, and a commitment to continuous learning and growth.
Preferred Qualifications:
  • Experience in writing ScriptRunner scripts using the Groovy programming language and familiarity with extracting and analyzing JIRA data using REST APIs is a plus.
SGA is a technology and resource solutions provider committed to excellence. We are a women-owned business dedicated to addressing significant IT challenges with a personalized, boutique approach. Each year, we connect consultants like you to numerous engagements. Our diverse team is built on core values of customer service, employee development, and integrity in all our endeavors. We encourage you to be yourself, pursue your passions, and thrive in your career.