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IT Systems Infrastructure Expert

2 months ago

Peoria, Illinois, United States TRIGO Global Quality Solutions Full time
IT Infrastructure Specialist at Trigo Global Quality Solutions

Trigo Global Quality Solutions is seeking an IT Infrastructure Specialist.

Overall Objective:

The IT Infrastructure Specialist is responsible for overseeing and supporting the implementation and upkeep of the organization's IT systems and infrastructure while actively participating in various IT initiatives.

Key Responsibilities:

  • Develop and maintain client relationships and business opportunities
  • Collaborate with regional IT teams and external vendors
  • Serve as the primary contact for regional IT Managers across different areas
  • Ensure comprehensive level 3 support for the organization's infrastructure
  • Deliver regular updates on project status

Operational Duties:

  • Promptly report significant incidents

Organizational & Management Tasks:

  • Facilitate communication regarding system enhancements
  • Oversee technical documentation management
  • Ensure adherence to organizational standards
  • Monitor issue investigation and resolution processes
  • Manage communication platforms and infrastructure tools

Technical Responsibilities:

  • Provide technical guidance for regional solutions
  • Contribute to infrastructure enhancements and project execution
  • Oversee communication platforms and infrastructure tools
  • Stay updated on technological advancements
  • Implement QMS procedures and ITIL best practices

Additional Duties:

  • Perform any other assigned tasks

Qualifications:

  • Minimum of 3 years of relevant experience
  • Experience with Microsoft Azure is preferred