IT Systems Infrastructure Expert
1 week ago
Trigo Global Quality Solutions is seeking an IT Infrastructure Specialist.
Overall Objective:
The IT Infrastructure Specialist is responsible for overseeing and supporting the implementation and upkeep of the organization's IT systems and infrastructure while playing a key role in various IT initiatives.
Key Responsibilities:
- Foster client relationships and drive business growth
- Collaborate with regional IT teams and external vendors
- Act as the primary contact for regional IT Managers across different areas
- Provide level 3 support for the organization’s infrastructure
- Deliver regular updates on project status
Operational Duties:
- Promptly report significant incidents
Organizational & Management Tasks:
- Coordinate communication regarding enhancements
- Maintain technical documentation
- Ensure adherence to organizational standards
- Follow through on issue investigation and resolution plans
- Oversee communication tools and infrastructure resources
Technical Responsibilities:
- Provide technical expertise for regional solutions
- Contribute to infrastructure enhancements and project execution
- Monitor technological advancements
- Implement QMS procedures and ITIL best practices
Additional Duties:
- Perform any other tasks as assigned
Qualifications:
- Minimum of 3 years of experience
- Experience with Microsoft Azure is preferred
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