Breakfast Attendant

3 weeks ago


Phoenix, Arizona, United States Palette Hotels Full time

**Job Summary**

The Breakfast Attendant is a key member of our hospitality team at Fairfield Inn & Suites Phoenix South Mountain Area. As a Breakfast Attendant, you will be responsible for preparing, setting up, and replenishing a variety of food and beverage items, cleaning and maintaining kitchen and eating areas, and greeting and serving guests.

Responsibilities:

  • Prepare and serve hot and cold breakfast foods and drinks to guests.
  • Clean and maintain kitchen, equipment, utensils, service, and eating areas.
  • Operate cooking equipment and maintain a clean and safe work environment.
  • Order supplies, put up stock, and keep records.
  • Maintain Brand Standards and Health Department requirements.
  • Responsible for setting up and replenishing all food items.
  • Greet and serve guests as demand is needed.
  • May be required to stock the bar; to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Use empowerment to exceed associate / guest expectations and resolve conflicts.
  • Proper administration of key control.
  • Willingness and ability to train new associates.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.

Requirements:

  • Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
  • Good interpersonal skills. Ability to work in a courteous, tactful, and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
  • Ability to communicate effectively verbally.
  • Ability to work in a fast-paced, high-energy, and demanding work environment.
  • Basic knowledge of hotel operations or ability to learn quickly.
  • Ability to work as a team player with all levels of associates.
  • Dedicated, hard-working, self-motivated.
  • Practice safety standards at all times.
  • Ability to solve basic equipment problems and/or who to contact for resolution.
  • Skilled in operation of tools and equipment listed below.
  • Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel, and emergency procedures, etc.

About Us:

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status, or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.


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