Hotel Head Housekeeper Leader

6 days ago


Secaucus, New Jersey, United States Red Roof Full time

Lead the Way in Hotel Excellence

Job Category: Inns - Hourly Requisition Number: HEADH002698 Showing 1 location Job Details

Description

Take the reins as the Hotel Head Housekeeper and lead our back-of-the-house team to deliver exceptional guest experiences. This role offers the opportunity to work independently, lead a team, and set the standard for our staff while ensuring our guests enjoy a relaxing and clutter-free environment.

We're looking for someone who can spot dust from a mile away and has a keen eye for detail. If you're a perfectionist who thrives in a fast-paced environment and has the stamina of a Ninja Warrior, we want to hear from you.

As the unsung hero of our hotel, you'll be responsible for:

  • Greeting guests and assisting them with requests
  • Leading the housekeeping team, including assisting with schedules, room assignments, room inspections, and stocking/supplying housekeeping carts
  • Using our brand standards to maintain the cleanliness of guest rooms and other areas
  • Head housekeeper position may have own rooms to clean, including: removing used bed linens and towels, replacing linens, making beds, cleaning the bathroom, vacuuming, and dusting
  • Restocking your transport cart with supplies needed to clean your assigned rooms
  • Communicating with the front desk about any concerns with the rooms, lost items, etc.
  • Inspecting room fixtures for operations and function, reporting to maintenance any concerns
  • Working in some non-climate-controlled areas (i.e., walking outside between rooms)
  • Performing room and quality inspections to ensure brand standards are being met
  • Assisting the GM and/or AGM with employee recruiting and retention, including but not limited to: hiring, onboarding, training, employee performance, and employee relations

Qualifications

Previous customer service experience is a plus

Prior leadership role is a plus

Some knowledge of hotel operations and/or previous experience in housekeeping



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