Strategic Business Intelligence Lead

3 weeks ago

Waltham, Massachusetts, United States Dynatrace Full time

Data Strategy and Insights Role

At Dynatrace, we're seeking a seasoned professional to lead our data strategy and insights efforts. As a Strategic Business Intelligence Lead, you'll drive business growth by developing and implementing data-driven strategies that inform our product roadmap and enhance customer experiences.

Data Strategy and Insights Key Responsibilities

  • Develop and execute a comprehensive data strategy aligned with business objectives, ensuring collaboration with key stakeholders to support their needs and priorities.
  • Lead strategic projects to advance our data analytics and business intelligence capabilities, partnering across the BI team and business stakeholders to design, execute, and rollout.
  • Establish a data literacy strategy to uplevel analytics teams and end users on data and metrics, working closely across the data governance, data modeling, and reporting teams to align efforts.
  • Identify and recommend value-add opportunities that may not be directly planned or requested by stakeholders.

Operational Improvements

  • Identify, design, and implement process improvements for our data environment, development, and deployment to enhance operational efficiency and effectiveness.
  • Support the continuous enhancement of our data platform to optimize how users access and leverage insights.
  • Explore opportunities for automating repetitive analytics tasks to free up resources for more strategic activities.

Analysis and Reporting

  • Conduct in-depth analysis of large, complex datasets to uncover trends, patterns, and actionable insights, translating findings into clear, concise business recommendations.
  • Support the creation of dynamic dashboards, visualizations, and reports using business intelligence tools.
  • Collaborate with business stakeholders to gather requirements, identify key business needs, and ensure accuracy while resolving ambiguity.
  • Partner with the BI modeling and reporting teams to recommend improvements to techniques, offerings, and operations.
  • Ensure data systems and tools are intuitive and accessible to users with varying levels of data expertise.

Business Partnership

  • Act as a trusted advisor to business stakeholders, facilitating collaboration with the BI team and ensuring their needs are understood and met through effective BI solutions.
  • Consult with functional teams to understand their business challenges, identify data and dashboard solutions, and prioritize high-value opportunities.
  • Enhance communication strategies by keeping stakeholders aware of project status, promoting achievements, and setting up QBRs to showcase recent deliverables.
  • Promote knowledge sharing and best practices across teams to leverage the BI platform and data throughout the organization.

Continuous Improvement

  • Define, monitor, and report on key performance indicators (KPIs) to measure the impact and success of BI initiatives.
  • Stay updated with the latest trends and technologies in data analytics, assessing their potential application within the BI team and organization.
  • Continuously evaluate and improve BI processes, methodologies, and tools to enhance efficiency and effectiveness.
  • Lead efforts to evaluate new tools and techniques that could provide significant business value.

Requirements

  • 10+ years of experience in data analytics, business intelligence, or a related field.
  • Bachelor's degree.

Preferred Qualifications

  • Strong technical skills in data analytics tools and platforms (e.g., Tableau, Power BI, Python, SQL).
  • Experience with Snowflake is a plus.
  • Awareness of Fivetran, DBT, Boomi, and DataHub is a plus.
  • Experience with JIRA, Confluence, and Monday.com is a plus.
  • Proven experience in developing and implementing analytics strategies and managing large-scale analytics projects.
  • Strong conceptual, analytical, and problem-solving abilities.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Strong interpersonal and oral and written communication skills.
  • Excellent presentation skills, with the ability to translate complex analytical concepts into actionable insights for non-technical stakeholders, including leadership and executives.
  • Strong business acumen and strategic thinking skills.
  • Demonstrated ability to work in a team environment and help resolve issues.
  • Ability to work collaboratively with cross-functional teams and influence senior management.

About Dynatrace

  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Total Compensation

DOE, salary $140K - $160K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

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