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Marketing Relationship Manager

2 months ago

Stamford, Connecticut, United States The Snyder Group, Inc. Full time
About the Role

We are seeking a highly skilled Client Lead to join our team at The Snyder Group, Inc. as a key member of our client success team. As a Client Lead, you will play a critical role in managing and nurturing the relationship between our agency and our clients.

Key Responsibilities
  • Client Communication: Serve as the primary point of contact for clients, maintaining open lines of communication and ensuring that all client queries and concerns are addressed promptly and effectively.
  • Project Management: Coordinate with internal teams to ensure that marketing projects are executed according to the client's requirements and deadlines.
  • Strategy Development: Work closely with clients to understand their business goals and develop tailored marketing strategies to help achieve these objectives.
  • Performance Monitoring: Regularly review campaign performance against objectives, providing clients with detailed reports and insights, and making recommendations for optimization.
  • Business Development: Identify opportunities for expanding the agency's services with existing clients and participate in pitching and securing new client accounts.
  • Client Satisfaction and Retention: Ensure high levels of client satisfaction to foster long-term relationships and improve client retention rates.
Requirements
  • Education: Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
  • Experience: Minimum of 3-5 years of experience in marketing, sales, or a related field, with a proven track record in managing client relationships.
  • Technical Skills: Proficiency in marketing automation and CRM software, strong understanding of analytics tools, and excellent communication skills.
  • Project Management Skills: Strong organizational and project management skills to handle multiple client accounts and campaigns efficiently.
  • Strategic Thinking: Strong analytical and strategic thinking skills to develop effective marketing strategies and solve problems.
About The Snyder Group, Inc.

The Snyder Group, Inc. is a leading marketing agency dedicated to helping businesses achieve their goals through innovative marketing strategies and exceptional client service. As a remote position, this role offers the flexibility to work from anywhere and be part of a dynamic team that values collaboration and creativity.