Food Service Associate

2 weeks ago


Stevensville, Maryland, United States KRAF, Inc. dba Burger King Full time
Position Overview

The Food Service Associate plays a vital role in delivering outstanding customer service while collaborating with Restaurant Managers and fellow Team Members to uphold operational excellence.

Key Responsibilities
  • Warmly welcomes customers, takes orders, processes payments, and addresses customer inquiries effectively.
  • Utilizes cash registers or point-of-sale systems as required, employing suggestive selling techniques to enhance sales.
  • Ensures the accuracy of customer orders.
  • Prepares and packages food and beverage items with care.
  • Maintains cleanliness in kitchen areas, food preparation zones, and dining spaces.
  • Adheres to health and safety regulations in all work areas.
  • Restocks inventory items as necessary.
  • Performs tasks across various workstations, including front counter and Drive-Thru.
  • Exhibits punctuality and regular attendance during assigned shifts.
  • Follows uniform and grooming standards as outlined by the company.
  • Addresses and resolves issues that may arise in the restaurant environment.
  • Develops teamwork skills and collaborates with others to meet collective goals.
  • Responds to customer needs in a courteous and professional manner.
  • Communicates positively with customers, colleagues, and management.
Qualifications
  • Must be at least sixteen (16) years of age.
  • Willingness to perform all tasks related to restaurant operations.
  • Comfortable in a fast-paced work environment.
  • Able to interact effectively with co-workers and thrive in a team setting.
  • Capable of resolving customer issues with professionalism.


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