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Banquet Captain, Food and Beverage Operations

2 months ago

Stevensville, Maryland, United States BlueStar Resort & Golf Full time

Job Summary:

The Food and Beverage (F&B) Banquet Captain is a key member of the BlueStar Resort & Golf team, responsible for organizing and directing the daily activities of the banquet staff. This position works in partnership with the Catering & Sales Manager and the Assistant Food & Beverage Manager to ensure seamless execution of events.

Key Responsibilities:

  • Communicate the core values and mission of BlueStar Resort & Golf to support the achievement of company goals.
  • Ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations.
  • Collaborate with the Assistant F&B Manager to initiate meetings with staff to develop a common vision, discuss current needs, and plan for future F&B functions.
  • Supervise banquet staff in accordance with BlueStar Resort & Golf policies and procedures; act as a coach to train and develop team members within the banquet staff.
  • Support hiring process as requested.
  • Maintain effective communication between the banquet team members regarding banquet operations, safety, and employee concerns.
  • Lead by example and model motivation to inspire all team members.
  • Recognize and celebrate team members' success and maintain a sense of humor.
  • Attend events and manage banquet staff; assist Food & Beverage managers.
  • Assist in monthly inventories, when applicable.

Personal Attributes:

  • Must be highly customer-oriented and responsive with a high need for closure.
  • Able to work under pressure and balance multiple priorities and assignments.
  • Strong team-building skills, including the ability to lead, cooperate, and motivate.
  • Must be a role model and able to live BlueStar Resort & Golf's core values:
    • Honesty and Integrity
    • Respect for the Individual
    • Teamwork
    • Competitive Spirit

Minimum Requirements / Qualifications / Skills:

  • High School diploma or equivalent preferred.
  • One to three years related experience preferred.
  • Must meet the state and federal minimum age requirement for serving alcohol.
  • Current Food Handlers Card and TIPS Certification (Training for Intervention Procedures).
  • Computer literate with working knowledge of Microsoft Office, including Excel.
  • Ability to understand and implement BlueStar Resort & Golf dining standards.
  • Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members and guests.
  • Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
  • Must demonstrate initiative and make independent decisions, based on sound judgment.
  • Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
  • This position requires a flexible schedule to include evenings and weekends, and may require minimal travel.
  • Valid driver's license is required.