Clinical Support Specialist
2 weeks ago
Orthopaedic Institute of Henderson is a leading orthopedic clinic focused on delivering exceptional patient care. We are seeking dedicated individuals who are enthusiastic, diligent, and passionate about assisting patients in their healthcare journey. Our clinic is recognized for its outstanding patient satisfaction ratings and is expanding its team.
Key Responsibilities:
- Facilitating patient intake and rooming
- Assessing and prioritizing patient needs
- Documenting patient information in the electronic medical record (EMR)
- Assisting with the removal of sutures and casts
- Fitting and applying casts and durable medical equipment (DME)
- Preparing examination rooms for patient visits
- Assisting with injection preparations (administering injections may be optional)
- Processing referral and pharmacy requests
- Obtaining necessary prior authorizations
- Responding to patient inquiries via voicemail, email, and phone
- Performing additional medical assistant duties as required
- Collaborating effectively within a team environment
Essential Skills:
- Fundamental understanding of anatomy and medical terminology, or a strong willingness to learn
- Friendly demeanor with a commitment to patient assistance
- Excellent communication abilities, especially in managing patient concerns
- Proficient in computer use and typing skills
- Capability to fulfill the outlined responsibilities, or eagerness to learn quickly
Team Environment - We value individuals who work collaboratively, communicate effectively, and respond promptly to the needs of both patients and colleagues. We seek proactive team members who take initiative in problem-solving and adhere to established protocols.
Employee Benefits:
- Comprehensive Health Insurance
- Generous Paid Time Off
- Retirement Savings Plan
- Options for Dental and Vision Coverage
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