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Sales Support Specialist
2 months ago
Position: Sales Support Specialist
Company Overview: Arbitech, LLC is a prominent technology firm focused on the wholesale distribution of cutting-edge hardware solutions. We prioritize innovation, sustainability, and excellence in our operations. Our workforce is dedicated to providing exceptional value to our clients while nurturing a vibrant workplace culture.
We are in search of a Sales Support Specialist to assist our Senior Account Executives in their efforts.
Key Responsibilities:
- Establish strong relationships with clients and, after comprehensive training, deliver technical insights and clarifications.
- Conduct daily outbound communications with potential and existing customers.
- Prepare and follow up on all quotations.
- Maintain account information using the company’s CRM platform.
- Process sales orders and communicate estimated delivery timelines.
- Handle RMAs as required.
- Enhance job knowledge by exploring new products and engaging in educational initiatives.
- Achieve organizational objectives and assist in projecting customer targets.
- Perform additional related tasks as assigned.
Qualifications:
- A Bachelor’s degree is preferred or a minimum of one year of relevant work experience.
- Experience in inside sales or sales development within a technology environment is advantageous but not essential.
- Proficient in Microsoft Excel and Word.
- Capable of thriving in a fast-paced, demanding atmosphere.
- Exceptional customer service skills and a professional demeanor.
- A strong desire to learn and a self-motivated approach.
- Excellent written and verbal communication abilities.
- Resourceful and proactive in resolving issues as they arise.
- Outstanding organizational capabilities.
- Able to positively contribute as a member of a team.
If you possess a driven, resourceful nature and the ability to think critically, we would like to hear from you. A positive, energetic attitude and a willingness to engage actively in your work are essential. The ideal candidate will exhibit strong organizational, interpersonal, analytical, and problem-solving skills, demonstrating a high degree of personal initiative without the need for constant oversight.