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Technical Support Specialist

2 months ago


Henderson, Nevada, United States Vaco Full time
Position: Site Support Specialist | Multiple Locations | Growth Opportunities Available
Compensation: 6 Month Contract to Hire, $22-28/HR, $55k upon conversion (Salary Based on Experience)
Work Arrangement: On-site 5 days a week - Reliable transportation required for site visits. 8-5pm PST

Work Environment/Culture: We are seeking an individual with excellent communication abilities and meticulous attention to detail. This role offers long-term career advancement potential.

Key Responsibilities:
  • Act as a Support Specialist, addressing both hardware and software issues. Collaborate directly with healthcare professionals, including nurses and doctors, to resolve tickets efficiently.
Essential Qualifications and Skills:
  • Minimum of 1 year experience in IT support
  • Familiarity with IT ticketing systems such as ServiceNow
  • Exceptional interpersonal and communication skills

Vaco is committed to fostering a diverse workplace and strongly encourages applications from women, people of color, LGBTQ+ individuals, those with disabilities, ethnic minorities, foreign-born residents, and veterans.

Equal Employment Opportunity Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, age, disability, veteran status, union membership, gender identity, sexual orientation, marital status, or any other protected characteristics as required by law.

Vaco LLC and its affiliates are dedicated to the full inclusion of all qualified individuals. We will ensure that persons with disabilities are provided reasonable accommodations. If accommodations are needed to participate in the job application or interview process, please reach out.

Vaco also wants all applicants to be aware of their rights regarding workplace discrimination.

By applying for this position, you agree to provide Vaco with the exclusive right to represent you as a candidate for this employment opportunity. You also affirm that the information you provided is accurate and that you will maintain confidentiality regarding any information learned about the position.

Privacy Notice

Vaco LLC and its affiliates respect your privacy and are committed to transparency regarding our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state-specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Compensation for this role is determined by various factors including:

  • Individual skill sets, experience, and training;
  • Licensure and certification requirements;
  • Office location and geographic considerations;
  • Other business and organizational needs.

As required by local law, Vaco believes that the salary range mentioned above reasonably estimates the base compensation for this position in locations that require salary range disclosure. The individual may also be eligible for discretionary bonuses.