Guest Services Team Member
2 weeks ago
Job Type
Full-time, Part-time
Position Overview
Are you passionate about enhancing the experiences of others? Cragun Corporation is seeking enthusiastic, personable, and self-motivated individuals to become part of our Front Desk Team. As the initial point of contact for our guests, our front desk team plays a crucial role in creating memorable experiences. We pride ourselves on our welcoming atmosphere and dedication to hospitality, ensuring that every guest feels valued and appreciated.
Key Responsibilities:
- Welcome guests and assist with special requests whenever feasible.
- Adhere to established credit, check-cashing, and cash handling protocols.
- Maintain awareness of room status and tracking.
- Familiarize yourself with room locations, types, and rates.
- Provide options and alternatives to guests, aiding them in making informed choices.
- Manage guest room key storage efficiently.
- Facilitate guest check-outs with accuracy.
- Exhibit a "people-first" mindset, ready to assist guests at any moment.
- Demonstrate the ability to multitask effectively.
- Possess strong organizational skills, a friendly demeanor, and enthusiasm.
- Ability to work a flexible schedule is essential.
We offer competitive compensation, fantastic discounts on various services, including marina rentals, dining options, accommodations, and our gift shop. Join a team that values camaraderie, hard work, and enjoyment in the workplace.
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