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Reception Team Associate

2 months ago


Brainerd, Minnesota, United States Cragun Corporation Full time

Job Type

Full-time, Part-time

Position Overview

Are you passionate about enhancing the experiences of others? Cragun Corporation is seeking enthusiastic, friendly, and motivated individuals to become part of our Front Desk Team. As the initial point of contact for our guests, our front desk team plays a crucial role in creating memorable experiences. We pride ourselves on our welcoming atmosphere and our commitment to exceptional service. Our team is dedicated to hospitality and finds fulfillment in assisting others. We provide excellent resort benefits and FLEXIBLE scheduling options. Availability for weekdays and weekends is essential, with a focus on 3pm-11pm shifts. Both part-time and full-time positions are available.

Key Responsibilities:

  • Check in guests and accommodate special requests whenever feasible.
  • Understand and comply with credit, check-cashing, and cash handling policies.
  • Maintain awareness of room status and tracking.
  • Familiarize yourself with room locations, types, and rates.
  • Provide options and alternatives to guests, assisting them in making informed choices.
  • Manage guest room key storage effectively.
  • Process guest check-outs efficiently.

Qualifications:

  • Possess a "people-first" mindset, ready to assist guests at any moment.
  • Demonstrate the ability to multitask effectively.
  • Exhibit strong organizational skills, a personable demeanor, and enthusiasm.
  • Be open to working a flexible schedule.

Why Choose Cragun Corporation?

We offer competitive compensation, fantastic discounts on marina rentals, dining options, lodging, our gift shop, and significant savings at our award-winning golf courses. Join a team that values camaraderie, hard work, and enjoyment in the workplace.