Automotive Sales Representative
2 months ago
As an Automotive Salesperson for Big O Tires, you will play a crucial role in enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering exceptional service to our guests, we would like to discuss this opportunity with you.
Key Responsibilities- Customer Satisfaction and Loyalty: Build strong relationships with customers to ensure their satisfaction and loyalty to our brand.
- Product Knowledge: Develop a thorough understanding of all products, services, warranties, and maintenance issues to provide expert advice to customers.
- Training and Development: Stay up-to-date with the latest training and vendor publications to maintain a high level of knowledge and expertise.
- Adherence to Policies: Adhere to Big O Tires' policies and procedures to ensure a consistent and high-quality customer experience.
- Team Collaboration: Assist other sales or service associates as needed to exceed customer expectations and achieve team goals.
- Store Maintenance: Help maintain the appearance and cleanliness of the store and surrounding areas.
- Inventory Management: Assist in receiving and transferring goods, as well as maintaining inventory levels, including unloading trucks and stocking shelves.
- Merchandise Management: Maintain the showroom merchandise to ensure a visually appealing and well-organized display.
- Safety Practices: Follow all safety practices as outlined in policy and procedures to ensure a safe working environment.
- Sales and Service: Sell tires and service-related needs to customers, providing expert advice and recommendations.
- Experience: 1 year minimum tire and auto service sales experience.
- Knowledge: Strong auto service and tire sales knowledge.
- Leadership: Good leadership abilities and team building skills.
- Customer Service: Excellent customer service and communication skills.
- Organizational Skills: Strong organizational skills.
- Preventive Maintenance Sales: Proficient at preventive maintenance sales.
- Professional Appearance: Maintain a professional appearance at all times.
- Problem-Solving: Have problem-solving abilities and be a self-starter.
- Multi-Tasking: Multi-tasking abilities.
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