Patient Access Representative

1 week ago


Duluth, Georgia, United States Emory HealthcareEmory University Full time
Overview

At Emory Healthcare, we're committed to providing exceptional patient care and exceptional career opportunities. As a Patient Access Representative, you'll play a vital role in ensuring that our patients receive the best possible care from the moment they arrive at our facilities.

Responsibilities
  • Coordinate and prioritize patient registration activities, ensuring accurate and timely completion of front-end registration processes.
  • Verify patient insurance information and ensure compliance with all relevant regulations, including EMTALA, CMS, HIPAA, and JCAHO guidelines.
  • Maintain thorough knowledge of insurance, registration, scheduling, referrals, authorizations, and account follow-up processes.
  • Collect patient liability and ensure accurate and timely billing and reimbursement processes.
Requirements
  • High school diploma or equivalent required; associate or bachelor's degree may be accepted in lieu of experience.
  • At least 2 years of healthcare-related or customer service experience preferred.
  • Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
  • Typing skills with a minimum of 35 wpm and good communication skills required.
About Emory Healthcare

Emory Healthcare is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We're committed to providing equal opportunities and access to all individuals, regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and/or veteran's status.



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