Guest Experience Specialist

2 weeks ago


Greensboro, Georgia, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share the highlights of the local area with guests.
  • Move about the space and take a hands-on approach to work, including standing, sitting, and walking for extended periods.
  • Ensure the highest level of quality standards are maintained at all times.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are proud to be a global brand leader in luxury hospitality, with a portfolio of brands that includes The Ritz-Carlton. Our team is dedicated to delivering exceptional service and creating lifelong memories for our guests.



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