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Guest Experience Expert

2 months ago

Greensboro, Georgia, United States Marriott International, Inc Full time
About the Role

We are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share the highlights of the local area with guests.
  • Take a hands-on approach to work, moving around and taking care of guests' needs.
  • Ensure a safe work environment and maintain confidentiality at all times.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
About Marriott International, Inc.

At Marriott International, Inc., we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global brand leader in luxury hospitality, with over 100 award-winning properties worldwide. Our team of Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.