Technical Field Engineer

1 week ago


California, United States Expert Executive Recruiters (EER Global) Full time

Position Overview:

Our client, a pioneer in mass production direct-to-shape digital decoration technologies, is looking for a dedicated Field Services Engineer to join their Customer Service division. This role is primarily on-site and offers a full-time opportunity.

Key Qualifications:

  • Experience in product support within the digital printing, semiconductor, flat panel display, or related capital equipment sectors is advantageous.
  • A Bachelor's degree in Engineering or a related technical field is required.
  • Demonstrated hands-on experience in servicing machinery at customer locations is essential.
  • Strong technical capabilities and troubleshooting skills are necessary.
  • Ability to learn independently and work effectively both in teams and independently under pressure.
  • Excellent interpersonal skills, with a strong sense of organization and reliability.
  • Experience in a multicultural environment is a plus.
  • Proficiency in English is required.
  • Willingness to relocate is preferred.

Primary Responsibilities:

  • Deliver on-site technical and process support for machinery and clients.
  • Act as the main point of contact for customer communications with the company.
  • Provide training for machine operators and maintenance personnel.
  • Oversee the implementation of machine upgrades and field change orders.
  • Assist customers with ongoing production needs and sample preparations.
  • Initiate service calls and generate reports on machine performance.
  • Manage the on-site inventory of spare parts for machinery.
  • Report directly to the VP of Customer Services & Solutions.

Our client offers a rewarding work environment, a balanced life-work culture, excellent professional growth opportunities, and a competitive compensation package.



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