Technical Field Engineer
1 week ago
Position Overview:
Our client, a pioneer in mass production direct-to-shape digital decoration technologies, is looking for a dedicated Field Services Engineer to join their Customer Service division. This role is primarily on-site and offers a full-time opportunity.
Key Qualifications:
- Experience in product support within the digital printing, semiconductor, flat panel display, or related capital equipment sectors is advantageous.
- A Bachelor's degree in Engineering or a related technical field is required.
- Demonstrated hands-on experience in servicing machinery at customer locations is essential.
- Strong technical capabilities and troubleshooting skills are necessary.
- Ability to learn independently and work effectively both in teams and independently under pressure.
- Excellent interpersonal skills, with a strong sense of organization and reliability.
- Experience in a multicultural environment is a plus.
- Proficiency in English is required.
- Willingness to relocate is preferred.
Primary Responsibilities:
- Deliver on-site technical and process support for machinery and clients.
- Act as the main point of contact for customer communications with the company.
- Provide training for machine operators and maintenance personnel.
- Oversee the implementation of machine upgrades and field change orders.
- Assist customers with ongoing production needs and sample preparations.
- Initiate service calls and generate reports on machine performance.
- Manage the on-site inventory of spare parts for machinery.
- Report directly to the VP of Customer Services & Solutions.
Our client offers a rewarding work environment, a balanced life-work culture, excellent professional growth opportunities, and a competitive compensation package.
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