Commercial Insurance Account Manager

5 days ago

Allentown, Pennsylvania, United States YMI Insurance Full time
Job Description

About YMI Insurance

YMI Insurance is a community-focused insurance company dedicated to providing exceptional customer service. We value teamwork and collaboration, creating a positive and inviting environment where our employees can thrive.

Job Summary

We are seeking a highly skilled Commercial Insurance Account Manager to join our team. As a key member of our commercial insurance team, you will be responsible for maintaining and expanding relationships with our commercial insurance clients.

Key Responsibilities

  • Client Relationship Management
    • Serve as the primary point of contact for commercial insurance clients.
    • Build and maintain strong, long-lasting client relationships through regular communication and exceptional service.
    • Understand clients' insurance needs and provide appropriate solutions and recommendations.
    • Conduct regular client meetings to review policies, discuss coverage options, and address any concerns.
  • Policy Administration
    • Oversee the administration of commercial insurance policies, including processing policy endorsements, renewals, and cancellations.
    • Ensure accuracy and completeness of policy documentation.
    • Collaborate with underwriters and other team members to negotiate terms and conditions on behalf of clients.
  • Risk Assessment and Analysis
    • Conduct risk assessments for clients to identify potential exposures and recommend appropriate coverage solutions.
    • Analyze insurance policies and coverage options to ensure they align with clients' risk management objectives.
    • Provide proactive risk management advice to clients to help mitigate potential losses.
  • Claims Management
    • Assist clients with the claims process, including reporting claims to insurance carriers and facilitating communication between clients and claims adjusters.
    • Advocate on behalf of clients to ensure timely and fair resolution of claims.
    • Provide guidance and support to clients throughout the claims process, including assistance with documentation and claim settlement negotiations.
  • Business Development
    • Identify opportunities for account growth and revenue generation within existing client accounts.
    • Collaborate with sales and marketing teams to develop strategies for acquiring new commercial insurance clients.
    • Participate in networking events and industry conferences to expand professional contacts and promote the company's services.

Requirements

  • An Active PA Property & Casualty License is required.
  • Minimum 3 years experience in commercial insurance account management.
  • Detail-oriented with the ability to prioritize and multitask.
  • A team player who is self-motivated with a positive attitude.
  • Excellent written and verbal communication skills and the ability to think critically.
  • Insurance industry certifications (e.g., CIC, CISR, CRM, CPCU) preferred.

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