Cashier and Customer Service Representative

2 days ago


Rocky Point, North Carolina, United States Food Lion Full time

Job Overview: Food Lion is seeking a skilled Cashier and Customer Service Representative to provide exceptional customer service and support in our retail operations.

About the Role: As a key member of our front-end team, you will be responsible for managing cash transactions, operating a cash register, and maintaining a clean and organized store environment. Your primary focus will be on delivering outstanding customer service, responding to customer inquiries, and resolving any issues that may arise during their shopping experience.

Responsibilities:

  • Cash Handling: Accurately process transactions, handle cash, checks, coupons, gift cards, and other payment methods
  • Customer Service: Provide friendly, courteous, and professional service to customers, addressing their needs and concerns promptly
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and guidelines
  • Inventory Management: Assist with inventory management, restocking shelves, and rotating stock as needed
  • Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive work environment, and support store initiatives

Requirements:

  • High School Diploma or Equivalent: Required
  • Effective Communication Skills: Strong communication skills are essential for interacting with customers and colleagues
  • Basic Math Skills: Ability to accurately handle cash transactions and manage inventory
  • Flexibility: Willingness to work a variety of shifts, including weekends and holidays

Working Conditions: This role requires standing for long periods, frequent walking, and lifting up to 25 pounds. You must be able to work in a fast-paced environment and adapt to changing situations.

Compensation and Benefits: Food Lion offers competitive pay rates, starting at $12.50 per hour, plus opportunities for advancement and career growth. We also provide benefits, such as medical, dental, and vision coverage, as well as a 401(k) retirement plan.



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