Customer Service Representative

5 days ago


High Point, North Carolina, United States ALONJA Enterprises LLC Full time

Job Title : Remote Call Center Representative

Job Description : As a valued member of ALONJA Enterprises LLC, you will play a critical role in our non-profit donation processing team. This role offers the flexibility to work from home, with the ability to set your own hours and achieve a perfect work-life balance.

Responsibilities :

  • Manage inbound and outbound calls to process donations for non-profit organizations
  • Provide exceptional customer service to donors, ensuring a great experience
  • Enter donor details accurately into our system
  • Follow up with donors as necessary to guarantee satisfaction
  • Achieve performance goals and unlock opportunities for career advancement

Requirements :

  • High school diploma or equivalent
  • Strong communication skills, both verbal and written
  • Reliable internet and quiet work environment
  • Basic proficiency in Microsoft Office
  • Availability for flexible hours, including evenings and weekends

Benefits :

  • Work remotely from your own home office
  • Starting pay of $12-$15/hour with potential for raises
  • Performance-based advancement opportunities
  • Collaborative virtual team environment


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