Customer Service Representative

7 days ago


High Point, North Carolina, United States City of High Point, NC Full time
Golf Shop Assistant Job Description

The City of High Point, NC is seeking a highly skilled and customer-focused individual to fill the role of Golf Shop Assistant. This position requires excellent communication and interpersonal skills to provide exceptional customer service to patrons at our municipal golf course.

About the Role:
As a Golf Shop Assistant, you will be responsible for assisting with daily operations of the golf shop and clubhouse, including managing inventory, collecting fees, and providing information to customers. You will also assist with tournament-related activities, such as leagues, group outings, and tournaments.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service to patrons, answering questions and resolving issues in a timely and professional manner.
  • Inventory Management: Assist with inventory control, including pricing, displaying merchandise, and conducting inventory audits.
  • Tournament Support: Assist with tournament-related activities, including setting up courses, managing scorecards, and providing food and beverage services.
  • Fleet Maintenance: Prepare the golf cart fleet for the golfing public daily, ensuring all carts are clean and functioning properly.

Requirements:
To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. A high school diploma or equivalent is required, and previous experience in a customer service or retail environment is preferred.

Benefits:
The City of High Point, NC offers a comprehensive benefits package to all regular full-time employees, including medical, dental, vision, and life insurance, as well as paid time off and holiday pay. Part-time employees may also be eligible for some benefits programs.

Salary:
The estimated salary for this position is $16.95 per hour, based on market rates and location. Benefits packages and compensation may vary depending on experience and qualifications.

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