Temporary Office Support Assistant
19 hours ago
The Cambridge School District is seeking a highly organized and detail-oriented individual to support the Student Registration Center. As an Office Assistant, you will play a critical role in ensuring the smooth operation of our office, providing exceptional customer service to families, and assisting with the registration process.
Key Responsibilities:
Assist families with the school registration process and application process over the phone or by appointment.
Answer phone calls and provide information to inquiries regarding elementary, upper school, and high school registration, general registration procedures, lottery and application periods, information on age eligibility, etc.
Help manage and monitor the department email account, including applications submitted through email, downloading and printing required documents for registration when received, answering parent/guardian questions via email in a timely manner, routing emails to the appropriate person(s) in the office for further assistance.
Become knowledgeable in the CPS registration and application intake process with a moderate understanding of the school-assignment process and Controlled Choice Policy, able to explain this to parents if asked.
Ensure the completeness and accuracy for the intake process of each student registration application.
Maintain parent confidence and protect operations by keeping information confidential.
Office-related assistance: printing, copying, filing, transcription, scheduling appointments on shared calendar.
Requirements:
High School Diploma or equivalent.
Strong computer skills in Microsoft Office.
Working Conditions:
The Student Registration Center is a fast-paced office, and the work time encompasses one of our busiest seasons, with the processing of new registrations and new-to-CPS school assignments. There will be a high volume of phone calls and emails where the office assistant must be able to operate under these pressures. There are some opportunities for additional hours and overtime. Paid lunches, sick days, snow days, and holidays are not included.
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