Executive Assistant to Senior Management

6 days ago


Plano, Texas, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

Key Responsibilities:

  • Communicates with executives and line management to gather and convey relevant information
  • Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
  • Proactively manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner
  • Arranges and handles details related to travel arrangements, expense reports, meetings, appointments, and creates custom travel packages
  • Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
  • Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems
  • Partner closely with the Business Support Manager (BSM) assisting with a variety of routine tasks aligned to meetings, deliverables, and/or planning events
  • Maintain repository of operational meetings (i.e., production, staff, business review) and support meetings (all hands calls, skip level meetings, travel, etc.)
  • Provide coverage for peers when they are out of the office
  • Develop and maintain connections across the organization and act as a liaison to assist with a variety of tasks, including subject matter expert on Bank systems
  • Plano site Global Operations contact for assistance with meetings, catering, site access, and general operating requests. Work closely with Plano site HR, Facilities, and Security executives with site requests
  • Maintain organizational Administrative Playbook; biannual review to ensure changes to processes accounted for
  • Assist organization with ordering supplies, corporate cards, flowers. Acts as a proxy for employee recognition and system access approvals

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