Front Desk Associate

5 days ago


Chicago, Illinois, United States WeWork Full time

About Us

WeWork is a global community of innovators, entrepreneurs, and creatives who come together to spark new ideas and drive progress. Our mission is to create a world where everyone has the opportunity to thrive, and our team is dedicated to making that vision a reality.

About the Opportunity

As a Front Desk Associate, you will be the face of WeWork, providing exceptional customer service and creating a welcoming environment for our members and guests. You will be responsible for managing the front desk operations, including mail and package handling, and ensuring that our building is fully operational and well-maintained.

Key Responsibilities

  • Provide exceptional customer service to members and guests, responding to their needs and concerns in a timely and professional manner.
  • Manage the front desk operations, including mail and package handling, and ensure that the front desk area is clean and organized.
  • Assist with building operations, including responding to emergencies and incidents, and maintaining the building's amenities.
  • Develop relationships with members and guests, learning their names and preferences, and providing personalized support and recommendations.
  • Stay up-to-date on WeWork's products and services, and promote them to members and guests as needed.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and guests.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Ability to work independently, with minimal supervision, and as part of a team.
  • High school diploma or equivalent required, with a secondary school certificate preferred.

What We Offer

WeWork is proud to offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.


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