Front Desk Associate

2 months ago


Chicago, Illinois, United States LAKESHORE SPORT & FITNESS GROUP Full time
Job Title: Front Desk Attendant

At Lakeshore Sport & Fitness Group, we are seeking a highly motivated and customer-focused Front Desk Attendant to join our team.

Job Summary:

The Front Desk Attendant will be responsible for delivering exceptional customer service to our members and guests, ensuring a positive and welcoming experience at our fitness center.

Key Responsibilities:
  • Provide professional and friendly greetings to members and guests
  • Respond promptly and attentively to member needs and inquiries
  • Process sales transactions, including program and service payments
  • Collect and process member paperwork, including address changes and payments
  • Ensure all phone calls are answered professionally and forwarded to the appropriate staff members
Work Environment:

The Front Desk Attendant will work in a fast-paced environment, interacting with members and guests on a daily basis. The ideal candidate will be able to work effectively in a team environment and maintain a high level of professionalism at all times.

Qualifications:
  • Minimum of six months customer service experience preferred
  • Minimum of six months reception experience preferred
Physical Demands:

The Front Desk Attendant will be required to stand for long periods, walk multiple flights of stairs, and lift items up to 30 pounds. The ideal candidate will be able to meet the physical demands of the job and work in a dynamic environment.


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