Dining Operations Manager

2 days ago


Eden, Utah, United States Powder Mountain Full time
About Powder Mountain

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Our mission is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

Job Summary

We are seeking a skilled Dining Assistant Manager to join our team at Powder Mountain. As a key member of our Food and Beverage team, you will be responsible for overseeing the daily operations of our fine dining restaurant, Skylodge, and its adjacent F&B outlets. Your primary focus will be on delivering exceptional guest experiences, ensuring seamless service quality, and implementing innovative systems to drive operational efficiency.

Key Responsibilities
  • Collaborate with the F&B team to define training objectives, coordinate educational programs, and implement innovative systems.
  • Assist with the introduction of new training methods and standards, ensuring they align with Powder Mountain's organizational and operational goals.
  • Supervise daily operations of Skylodge/Powder Landing, and its adjacent F&B outlets, maintaining top-tier service quality.
  • Coordinate training sessions on guest service excellence, product knowledge, and operational efficiency.
  • Utilize the Jolt platform for effective management and oversight of training initiatives and performance metrics.
  • Assess team members for effectiveness of training and adjust programs to enhance guest dining experience.
  • Guide and mentor staff, providing continuous feedback to aid in their professional development.
  • Assist the Manager with team member scheduling, interviewing, and onboarding of team members.
  • Monitor and report on key performance indicators (KPIs) related to service quality, team productivity, and guest satisfaction.
  • Stay abreast of industry trends to continuously refine training and operational strategies.
Requirements
  • A minimum of 5 years' experience in restaurants, with a preference for those skilled in elevated or fine dining.
  • Proficient knowledge of beer, wine, and spirits, and pairing recommendations.
  • Solid culinary understanding pertaining to food preparation and sourcing of proteins, and ingredients.
  • Willingness and availability to work nights, weekends, and holidays, and be present for the demands of the ski season.
  • Previous experience in a front-of-house restaurant leadership role.
  • Commitment to exceptional guest service and maintaining a clean and orderly dining facility.
  • Ability to be at work on time in inclement weather. Use of UTA or personal 4-wheel drive vehicle required.
  • Capable of lifting and carrying items up to 30 pounds, with frequent stooping, bending, and walking in varying weather conditions.
  • Must be able to remain on feet for extended periods, perform tasks in close proximity to others, and handle the pressure of a fast-paced environment.
Perks of Joining Our Team
  • Health, Vision, Dental Benefits
  • 401K Plan and company match
  • Employee Assistance Program
  • Generous Paid Time Off
  • Company provided Life Insurance & Short-Term Disability
  • Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
  • Membership to Wolf Creek Fitness Club and Golf Course
  • UTA Ski Bus Pass and Employee Shuttle Service
  • Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
  • Powder Mountain Snowsports School Discounted Lessons
  • Access to, and partner discounts.
  • Powder Mountain on-snow uniform for specific roles.
  • Free On-site Gourmet Employee Meals


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