Lift Operations Assistant Manager
2 weeks ago
Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Our mission is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.
Job SummaryWe are seeking a highly motivated and experienced Lift Operations Assistant Manager to join our team. As a key member of our Lift Operations team, you will be responsible for ensuring the safety of our guests and providing a superior guest service experience.
Key Responsibilities- Ensure sufficient staffing and effective communication between multiple departments
- Assist with scheduling of staff to both private and public lift operations
- Respond to customer complaints and provide excellent customer service
- Transportation of Lift Operators and assisting staff to assigned stations
- Snow removal, ramp maintenance, and lift line mazes
- Pre-operational morning checks and ensuring cleanliness of lift loading and unloading zones
- Proper documentation for lift-related incidents and compliance with Powder Mountain policies and procedures
- Experience working in a guest-facing role and prior supervisory experience
- High school diploma required, associate or bachelor's degree preferred
- 2-3 years' experience in lift operations at Powder Mountain or another ski resort
- Ability to work early mornings, occasional overtime, evenings, weekends, and holidays as requested
- Valid Driver's license and clean driving record
- Proficient in Google Workspace and excellent customer service and communication skills
- Health, Vision, Dental Benefits
- 401K Plan and company match
- Employee Assistance Program
- Generous Paid Time Off
- Company-provided Life Insurance & Short-Term Disability
- Seasonal Ski & Summer Passes for self, self & dependents + Buddy Vouchers
- Membership to Wolf Creek Fitness Club and Golf Course
- UTA Ski Bus Pass and Employee Shuttle Service
- Powder Mountain Retail/Rental Discount and On-Mountain F&B Discounts
- Powder Mountain Snowsports School Discounted Lessons
- Access to, and partner discounts
- Powder Mountain on-snow uniform for specific roles
- Free On-site Gourmet Employee Lunches
- Flexible and Hybrid Workplace Environment
- New Modern Office with Indoor/Outdoor Meeting Spaces
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