Front of House Server

4 days ago


Eden, Utah, United States Monument Resort Full time
Job Title: Front of House Server

Monument Bower Lodge is seeking a skilled and enthusiastic Front of House Server to join our team. As a Front of House Server, you will be responsible for providing exceptional customer service, taking orders, and serving food and beverages to our guests.

Key Responsibilities:
  • Welcome guests and assist them with a friendly smile while adhering to our guest guidelines.
  • Exceptional hosting of all guests and exceptional customer service.
  • Set up server/bussing station pre-shift according to the opening task list.
  • Bussing, bar backing, or assisting the Lead FOH, bartenders, or Restaurant Managers when needed based on the shift, maintaining a clean work environment.
  • Familiar with cashiering or willingness to learn point of sales systems (POS).
  • Assist in cashiering/taking payments from guests. Understanding/training of our POS system. Must have basic computer knowledge.
  • Keep organized FOH staff will need to make sure all utensils, dishware, silverware, and glassware are polished and properly put back and clean.
  • Assist in cleaning and maintaining building assets, i.e. rugs, bathroom appliances, etc.
  • Make coffee for guests and set up the coffee station, snacks, beverages, and water station.
  • Assist the culinary team by taking orders at our POS and accepting transactions.
  • Serving and expediting dishes to the guest.
  • Set up cleaning stations in the kitchen, bus tables and dishwashing.
  • Mix and pour alcoholic beverages as needed.
  • Checking IDs and adhering to DABS guidelines.
  • Deep clean dining room by wiping down tables, bar stools, sweeping, mopping, etc.
  • Must adhere to the specific opening/closing/and side task lists for each shift.
  • Adhere to Bower Lodge Policy and Procedures.
  • Reports directly to the Restaurant Manager and Assistant Restaurant Manager.
  • Clean, tidy appearance and excellent hygiene.
  • Team player.
  • Very punctual.
  • Flexible Schedule: Mornings/Evenings/Weekends.
  • Other duties as assigned based on FOH I, FOH II and FOH III.
Requirements:
  • Pass a background check if serving alcohol per DABS requirements.
  • Entry-level FOH I position, no experience required, but preferred (will require more training).
  • FOH Level II: 1 - 2 years of experience, guest service or fine dining.
  • FOH III: 2-3 years of private club experience, guest service or fine dining.
  • Current Utah Food Handlers Permit.
  • Current Sips & Tips Certification.
  • Age 21+ preferred, but open to younger applicants.
  • Able to work in a fast-paced environment.
  • Reliable Transportation.
Work Environment:

Generally, in an indoor setting with occasional exposure to outdoor environment. While performing duties of this job, the employee will be frequently exposed to wet and/or humid conditions or cold weather. Working in a potential slippery environment.

Agreement: I have read and understand the Job Description, Job Duties, Job Requirements, Work Environment and Qualifications and Job Performance Expectations listed above. By applying for this role, I agree that I am able to comply with the items laid out in this document and perform the obligations of this position as defined above. I further understand that this is a partial listing and requirements, duties, qualifications, benefits and performance expectations may change at anytime, with or without notice.



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