Patient Service Representative

1 week ago


Mooresville, Indiana, United States Franciscan Health Full time
About Franciscan Health

We are a non-profit healthcare ministry with a mission of caring. Our values of Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian Stewardship guide our actions and decisions.

Job Summary

We are seeking a Patient Service Representative to join our team at Franciscan Health Mooresville Campus. As a key member of our healthcare team, you will provide exceptional customer service to patients, families, and healthcare providers.

Responsibilities
  • Answer incoming calls and respond to inquiries in a timely and professional manner
  • Schedule appointments and direct callers to appropriate staff for assistance
  • Work within an electronic medical records system to collect and manage patient information
  • Collect patient payments and apply payments and adjustments to patient accounts
  • Balance daily encounter forms and cash drawers
  • Perform additional administrative tasks based on practice specialty
Requirements
  • High School Diploma or equivalent required
  • 1 year of customer service experience required
  • 1 year of healthcare experience preferred
What We Offer
  • Consistent day shift schedule with observed holidays off work
  • Professional development opportunities
  • Enhanced benefits package with a pay structure to reward experience and expertise


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