E-commerce Merchandiser

4 weeks ago

Los Angeles, California, United States Williams-Sonoma Full time
Job Title: E-commerce Merchandiser

Williams-Sonoma is seeking an E-commerce Merchandiser to join our team. As an E-commerce Merchandiser, you will be responsible for executing online business, merchandise, and marketing strategies to maximize sales. You will identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion.

Key Responsibilities:

  • Manage website merchandising and product discoverability through general site merchandising (Homepage, categories, etc.), navigation/information, architecture, and on-site search optimization.
  • Work with E-Commerce Manager to develop and implement Web merchandising strategy.
  • Manage site content, site feedback, and enhance overall customer experience across site and across channels.
  • Identify and recommend new site content and experiences to address customer needs based on analytics, feedback, surveys, and competitive analysis.
  • Interface merchandising teams to ensure site data integrity and correct product set-up.
  • Interface with site managers, project management, and e-technology team for timely database uploads, site deployments, and reporting of issues.
  • Manage database uploads to merchant preview, dev, and QA testing environments.
  • Coordinate and participate in daily site testing to ensure correct data integrity.
  • Coordinate the archiving of Website seasonal features, functionality, and products.
  • Other projects as assigned.

Requirements:

  • 2-3 years previous eCommerce, catalog, or digital marketing experience.
  • Strong computer skills, including advanced excel skills, and word processing applications, must have an interest in the linkage from systems to the Web, access database experience a plus.
  • Strong affinity for the product/concept.
  • Able to make timely decisions, anticipate problems, and provide creative solutions.
  • Well-organized and extremely detail-oriented.
  • Proven analytical, business planning skills.
  • Able to deal with ambiguity and a changing environment.
  • Action-oriented and full of energy for challenges.
  • Strong verbal and written communication skills for reporting findings and collaborating with stakeholders.
  • Ability to present data and insights to non-technical audiences.
  • Ability to handle multiple tasks and projects simultaneously.
  • Strong organizational skills to meet deadlines and manage priorities.
  • Ability to perform work onsite in the San Francisco corporate office.
  • Operate a computer and communicate via telephone.

Benefits:

  • A generous discount on all Williams-Sonoma, Inc. brands.
  • A 401(k) plan and other investment opportunities.
  • Paid vacations, holidays, and time off to volunteer.
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits.
  • Tax-free commuter benefits.
  • A wellness program that supports your physical, financial, and emotional health.

Your Journey in Continued Learning:

  • In-person and online learning opportunities through WSI University.
  • Cross-brand and cross-function career opportunities.
  • Resources for self-development.
  • Advisor (Mentor) program.
  • Career development workshops and learning programs.
  • Speaker series.

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