Case Manager

1 month ago

Houston, Texas, United States Smarter HR Solutions LLC Full time
Job Title: Case Manager

Smarter HR Solutions LLC is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for addressing the housing, infrastructure, and public service needs of the low to moderate-income community in Harris County.

Job Responsibilities:
  • Conduct in-person interviews to assess clients' needs and develop comprehensive plans to address their concerns.
  • Secure information about clients' medical and social factors that contribute to their situation.
  • Provide support to clients dealing with issues such as neglect, abuse, domestic violence, mental health, hopelessness, chemical addiction, HIV, trauma, child protective services, and parental substance abuse.
  • Document and enter information into the database, including case notes, assessments, emails, reports, and other relevant data.
  • Communicate with agencies, including the Housing Authority and Houston Coalition for the Homeless.
  • Complete required paperwork and adhere to Harris County procedures and HUD regulations.
  • Engage in in-field work, including phone and/or virtual meetings, monthly home visits, phone and/or virtual visits with clients, landlord contact, contact with Housing Authority, social service agencies, check delivery, housing search, meet with clients at encampments, meetings, trainings, attend court, shelter visits, etc.
  • Attend meetings, trainings, communicate with direct reports, read emails, read policy and procedures, complete reporting, and prepare files for audits.
  • Locate resources in the community, refer clients, and link clients to services.
  • Participate in disaster-related assignments as needed.
Requirements:
  • Knowledge of the NASW Code of Ethics as a guide to decision-making and promoting ethics and values to the social work profession.
  • Knowledge of the Fair Housing Act.
  • Ability to engage clients and exhibit compassion.
  • Ability to use critical thinking skills to assess and assist clients.
  • Ability to work with the homeless.
  • Valid Driver's License (Texas upon hire).

We are an Equal Opportunity Employer and are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

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