Case Manager

6 days ago

Houston, Texas, United States Compass Connections Full time
Job Description

Compass Connections is seeking a highly skilled and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for providing critical support to children and families in need, ensuring their safety and well-being.

Key Responsibilities:

  • Meet all federal and state regulatory guidelines and standards applicable to this position
  • Maintain a case load in accordance with agency policies and procedures and licensing and contract standards
  • Participate in workshops, seminars, education programs, and other activities that promote professional growth and development
  • Continually assess ongoing changes in behavior, circumstances, or conditions that may affect child safety
  • Provide feedback and support to crisis line staff to ensure an appropriate response to crisis calls
  • Engage and involve children and their sponsors in the casework process
  • Document progress that children and their family/sponsors make toward risk reduction, achievement of service goals, and positive case outcomes
  • Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing, and/or contract requirements
  • Participate in weekly case staffing with case managers, case aides, and contracted staff in the assigned region
  • Work evenings, weekends, and holidays as needed or requested by position supervisor
  • Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency
  • Maintain confidentiality in all areas of the service population and program operations
  • Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook

Requirements:

  • Pass a pre-employment drug screen and random drug screens throughout employment
  • Provide proof of work eligibility status upon request
  • Pass a pre-employment and biennial criminal background checks
  • Demonstrate the ability to respond sensitively and competently to the service population's cultural and socio-economic characteristics
  • Work collaboratively with other staff members, service providers, and professionals
  • Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment
  • Work in a fast-paced environment and maintain emotional control and professional composure at all times
  • Maintain computer literacy required to meet the responsibilities of the position
  • Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
  • Demonstrate a working knowledge of all Compass Connections policies and procedures

About Compass Connections:

We are dedicated to building a diverse, inclusive, and authentic workplace. We welcome applicants from diverse backgrounds and encourage those who may not meet every requirement to apply. Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC) and requires all employees to receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. Compass Connections is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state, and/or local laws.

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