Customer Service Representative

4 days ago


Irvine, California, United States Western Growers Financial Services Full time
Job Summary

As a Call Center Representative I at Western Growers Financial Services, you will provide consultative assistance to Agents and Certified Enrollment Counselors through telephonic and web-based interactions. This role requires a strong understanding of Qualified Health Plans and federal and state Call Center operations.

Key Responsibilities
  • Provide consultative assistance to Agents and Certified Enrollment Counselors
  • Support Qualified Health Plans and federal and state Call Center operations
  • Collaborate with the Supervisor, Pinnacle Small Business Call Center (CCSB)
Requirements

This position requires a strong understanding of the healthcare industry and excellent communication skills. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.



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