Patient Services Coordinator

1 week ago


Morehead, Kentucky, United States St. Claire HealthCare Full time

Job Summary

The Patient Services Representative position involves the collection of patient demographic and insurance information for data entry. This role is responsible for ensuring accurate and timely data entry, while providing exceptional customer service to patients and their families.

Key Responsibilities:

  • Registers patients following established workflow processes, using multiple modules.
  • Enters patient demographic and insurance data for medical records and billing purposes.
  • Validates health insurance coverage and eligibility.
  • Collects co-pay, deductible, and out-of-pocket payments as required.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Proficiency in computer software and file organization systems.
  • Strong telephone etiquette and customer service skills.
  • A High School Diploma or equivalent qualification is necessary.
  • Prior clerical experience in a healthcare setting is desirable.


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