Customer Service Liaison

2 weeks ago


Brea, California, United States Danaher Corporation Full time
About Us

Radiomet Customer Service is dedicated to empowering caregivers with innovative technology and solutions.

Job Summary

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a critical role in providing exceptional service to our customers.

Key Responsibilities
  1. Provide timely and effective support to customers via phone, email, and chat.
  2. Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience.
  3. Stay up-to-date with product knowledge and technical information to provide accurate and informative responses to customers.
  4. Identify and escalate complex customer issues to senior support staff for resolution.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using technology and software applications.
What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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