Customer Service Associate

3 weeks ago


Sumter, South Carolina, United States Spark Packaging Full time
Job Overview

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for maintaining customer accounts, taking orders, and providing exceptional customer service.

Key Responsibilities
  • Maintain accurate and up-to-date customer information and order records.
  • Process customer orders in a timely and efficient manner, ensuring accurate and complete order fulfillment.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless order processing and customer satisfaction.
  • Monitor and maintain inventory levels to ensure accurate order fulfillment.
Requirements
  • High School Diploma or equivalent required.
  • 3+ years of experience in a customer-facing role, preferably in a manufacturing environment.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Proficient in MS Office, with experience in order processing and inventory management software a plus.
About Spark Packaging

Spark Packaging is a Michigan-based recruiting and staffing company dedicated to connecting top talent with great employers. We pride ourselves on building strong relationships with our clients and candidates, and we're committed to delivering exceptional results.



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