Plant Customer Service Representative

1 day ago


Clinton, Oklahoma, United States Colgate-Palmolive Full time
Job Summary

We are seeking a highly organized and detail-oriented Plant Customer Service professional to join our team at Colgate-Palmolive. As a key member of our logistics team, you will be responsible for ensuring the accurate and efficient handling of all inbound and outbound shipments.

Key Responsibilities
  • Coordinate direction of carriers and provide front-line contact for all carriers, will call, customers, etc.
  • Ensure the workflow of outbound and inbound activities in an efficient and timely manner.
  • Coordinate shipping board with in-and-out tasks.
  • Ensure accuracy of Warehouse Management System reports.
  • Work with Customer Service to resolve all issues pertaining to BOLs, pick lists, order changes, and other issues as necessary.
  • Schedule receipt of all inbound loads by appointment using the ship log.
  • Finalize and print all bills of ladings and confirm shipment status per customer.
  • At times, be responsible for correct handling and/or coding of shortages.
  • Completion of logs and various reports on a daily basis.
  • Utilize scanners to conduct inquiries and basic warehouse functions.
  • Assist shipping transportation coordinators and other duties as required.
  • Participate and adhere to all food safety requirements, Quality Management Processes, and site safety programs.
  • Actively participate in continuous improvement projects.
  • Advises on loading issues and work schedule.
  • Demonstrate a quality culture in actions, words, and spirit.
Requirements
  • Be 18 years of age or older.
  • High School Diploma or equivalent.
  • Effective written and verbal communications skills.
  • Self-directed with organizational and time management skills.
  • Computer proficiency with Google Suites and MS Office suite.
  • Ability to work overtime and tight schedules in high-pressure situations.
  • Ability to understand and effectively communicate in the English language.
  • Successful completion of a substance screening and background check.
Preferred Qualifications
  • JD Edwards and/or Warehouse Management System experience.
  • Associates degree or working towards.
  • Forklift assignments require OSHA certification.
Compensation and Benefits

Salary Range: $18.00 USD. Pay is based on multiple non-discriminatory, individualized factors. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing, and long-term incentives.

Subject to the terms and conditions of the applicable benefits plans, all salaried employees are also eligible for a competitive benefits package, including insurance, retirement plans, vacation/PTO, paid holidays, and paid sick leave.



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