Customer Service Representative

1 day ago


Clinton, Connecticut, United States FastSigns Full time
Customer Service Representative

At FASTSIGNS, we're seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities:
  • Provide top-notch customer service to current and prospective clients
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the FASTSIGNS Center
  • Interact with clients through various channels, including email, phone, in-person, and at their place of business
  • Build long-lasting relationships by turning prospects into loyal clients
Requirements:
  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, and eager to learn, with the ability to build strong relationships
  • Excellent listening and organizational skills
  • Ability to sit for long periods (4 hours or more) and view a computer screen for extended periods
  • Ability to work under pressure to deliver high-volume, high-quality work

At FASTSIGNS, we offer a dynamic and supportive work environment, competitive pay, and ongoing training opportunities. If you're passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply today. Learn more about our company culture and values by exploring our website.



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