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Plant Customer Service Representative

1 month ago

Clinton, Oklahoma, United States Colgate-Palmolive Full time
Job Summary

We are seeking a highly organized and detail-oriented Plant Customer Service Representative to join our team at Colgate-Palmolive. In this role, you will provide direction and support to the logistics team, ensuring the accurate and efficient handling of all inbound and outbound shipments.

Key Responsibilities
  • Coordinate direction of carriers and serve as the front-line contact for all carriers, will call, customers, etc.
  • Ensure the workflow of outbound and inbound activities in an efficient and timely manner.
  • Coordinate shipping board with in-and-out tasks.
  • Ensure accuracy of Warehouse Management System reports.
  • Work with Customer Service to resolve issues pertaining to BOLs, pick lists, order changes, and other issues as necessary.
  • Schedule receipt of all inbound loads by appointment using the ship log.
  • Finalize and print all bills of ladings and confirm shipment status per customer.
  • At times, be responsible for correct handling and/or coding of shortages.
  • Completion of logs and various reports on a daily basis.
  • Utilization of scanners to conduct inquiries and basic warehouse functions.
  • Assist shipping transportation coordinators and other duties as required.
Requirements
  • Be 18 years of age or older.
  • High School Diploma or equivalent.
  • Effective written and verbal communications skills.
  • Self-directed with organizational and time management skills.
  • Computer proficiency with Google Suites, MS Office suite.
  • Ability to work overtime and tight schedules in high-pressure situations.
  • Ability to understand and effectively communicate in the English language.
  • Successful completion of a substance screening and background check.
Preferred Qualifications
  • JD Edwards and/or Warehouse Management System experience.
  • Associates degree or working towards.
  • Forklift assignments require OSHA certification and getting on and off frequently.
Compensation and Benefits

Salary Range $15.30 - $18.00 USD. Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location.

In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

  • Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
  • Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements.
  • Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually.
  • Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually.
  • Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year.
  • Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements).