Full-Time Lead Front Desk Coordinator
1 month ago
We are seeking a highly skilled and experienced Lead Front Desk Coordinator to join our team at St. Luke's Hospital. As a key member of our front desk operations, you will be responsible for overseeing all administrative functions, providing supervision and guidance to designated staff, and ensuring the smooth operation of our front desk services.
Key Responsibilities- Provide exceptional customer service and support to patients, visitors, and staff
- Supervise and train front desk staff to ensure excellent service delivery
- Oversee all administrative functions, including data entry, filing, and record-keeping
- Develop and implement administrative processes and procedures to improve efficiency and productivity
- Collaborate with the Facility Director and Front Desk Manager to achieve departmental goals and objectives
- High school diploma or equivalent required; bachelor's degree in business or a related field preferred
- Minimum of five years' experience as a medical receptionist in a healthcare setting
- Excellent customer service and interpersonal skills
- General computer experience with data entry and knowledge of medical terminology
- Previous experience with Epic is a plus
St. Luke's Hospital is committed to providing a supportive and inclusive work environment that values diversity and promotes professional growth. We offer competitive compensation and benefits packages, as well as opportunities for professional development and advancement.
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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