Front Desk Associate

4 weeks ago


Easton, Pennsylvania, United States Hampton Inn Easton, PA Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Hampton Inn Easton, PA. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Greet guests and process check-in and check-out procedures with a smile
  • Manage cash and credit card transactions with accuracy and attention to detail
  • Review and update room assignments, ensuring a smooth and efficient operation
  • Respond promptly to guest inquiries and resolve any issues that may arise
  • Collaborate with housekeeping and other departments to ensure a high level of service
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • Excellent communication and problem-solving skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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