Dental Front Desk Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Dental Front Desk Coordinator to join our team at College Hill Dental Group.
Job Summary:
The Dental Front Desk Coordinator will play a critical role in ensuring a positive patient experience from initial contact to appointment scheduling and follow-up. This individual will be responsible for maintaining accurate records, communicating effectively with patients and staff, and contributing to the overall efficiency of our front office operations.
Key Responsibilities:
- Manage patient scheduling and appointment reminders
- Update and maintain patient records, including demographic and insurance information
- Communicate with patients via phone, email, and in-person to ensure a seamless experience
- Collaborate with the front office team to achieve daily production goals and maintain a healthy schedule
- Oversee the hygiene recall system, including calls, texts, and emails to patients
- Assist with practice reactivation efforts, including calls, texts, and emails to inactive patients
- Work with the Executive Assistant to coordinate patient recognition and appreciation efforts
- Perform other administrative tasks as needed to support the front office team
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong organizational and time management skills
- Proficiency in dental software and technology
- Ability to maintain confidentiality and handle sensitive patient information
What We Offer:
- A dynamic and supportive work environment
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A team-oriented culture that values collaboration and teamwork
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application, including your resume and a cover letter, to [insert contact information].
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