Front Desk Associate

2 months ago


Fremont, California, United States Kaiser Permanente Full time

We are seeking a highly skilled and detail-oriented Cashier Receptionist to join our team at Kaiser Permanente. As a key member of our healthcare team, you will play a vital role in ensuring a positive and efficient experience for our patients.

Key Responsibilities:

  • Patient Check-in: Check in patients by following check-in policies and procedures and using the check-in systems, ensuring accurate and timely processing of patient information.
  • Health Plan Knowledge: Possess working knowledge of Health Plan coverage types, including traditional, deductible, and other relevant plans.
  • Administrative Support: Provide administrative support to patients, including answering questions and addressing concerns in a professional and courteous manner.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with patients, staff, and other stakeholders.
  • Attention to Detail: Demonstrate a high level of attention to detail, with the ability to accurately process patient information and maintain confidentiality.
  • Technical Skills: Possess basic computer skills and the ability to learn and use various software applications and systems.


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