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Front Desk Coordinator

1 month ago

Fremont, California, United States InGenesis Full time
{"title": "Front Desk Representative", "description": "Job Summary

InGenesis is seeking a skilled Front Desk Representative to provide exceptional customer service to patients and support the smooth operation of our client\u2019s medical office. As a key member of our team, you will be responsible for scheduling appointments, managing patient flow, and ensuring a positive experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Schedule appointments, manage patient flow, and coordinate with healthcare providers to ensure seamless care.
  • Assist with patient registration, verify eligibility, and collect payments.
  • Perform phone receptionist duties, answering calls and directing patients to the appropriate staff member.
  • Maintain accurate records, update patient demographics, and perform other administrative tasks as needed.
Requirements
  • High School Diploma or equivalent required.
  • Minimum of six months customer service experience in a medical office setting or similar office experience.
  • Foreign language skills required, with Mandarin or Cantonese speaking preferred.
  • Proficiency in Microsoft Office products, including Excel, Word, Outlook, and the Internet.
About InGenesis

InGenesis is a leading staffing firm dedicated to placing people in positions that preserve life, improve lives, and inspire others. We are committed to providing equal employment opportunity and promoting diversity in the workplace.

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