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Technical Training Engineer for Infrastructure Solutions
2 months ago
Technical Training Engineer for Infrastructure Solutions
Overview
We are seeking a dedicated and knowledgeable Technical Training Engineer to join our Infrastructure Solutions Group (ISG) Services Training team. This role is essential for developing and delivering educational programs aimed at enhancing the skills of technical support engineers.
About Lenovo
Lenovo is a global technology leader, committed to innovation and excellence. With a robust portfolio that includes a wide range of hardware and software solutions, we strive to provide smarter technology for all. Our team is composed of passionate individuals who are dedicated to delivering outstanding customer experiences.
Key Responsibilities
- Design and deliver engaging training sessions, webinars, and workshops, both individually and in groups.
- Evaluate the effectiveness of educational materials and implement necessary improvements.
- Manage and oversee projects in a fast-paced environment, ensuring timely delivery.
- Collaborate with project managers, subject matter experts, and external vendors to create comprehensive training content.
- Develop instructor materials, including course outlines and instructional aids.
- Provide mentorship to fellow instructors, enhancing their understanding of course content and delivery methods.
Qualifications
- Bachelor's degree or equivalent experience.
- Minimum of 3 years in operating systems administration/support, including RHEL, SUSE, VMware, and MS Windows Servers.
- At least 1 year of experience in cloud solutions administration/support.
- 5+ years of experience in enterprise administration/support.
- 2+ years of technical writing experience.
Preferred Qualifications
- Experience in creating technical training materials for global training providers or technical support teams.
- Familiarity with enterprise server solutions and associated software.
Equal Opportunity Employer
Lenovo is an Equal Opportunity Employer and values diversity in the workplace. We do not discriminate against any employee or applicant based on race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, or disability.