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Customer Service Representative

4 weeks ago


KailuaKona, Hawaii, United States Enterprise Holdings Full time

Customer Service Agent Role

Enterprise Mobility is seeking a Customer Service Agent to provide exceptional customer service at the Kona Airport Alamo location. This full-time position offers a competitive hourly rate and a range of benefits, including paid time off, employee discounts, and a retirement savings plan.

Key Responsibilities:

  • Provide friendly and efficient customer service at time of rental and return.
  • Facilitate the rental process, verifying and documenting necessary driver information.
  • Handle customer questions, comments, and complaints in a pleasant and professional manner.
  • Work on behalf of the customer and the company to resolve issues in a fair and equitable manner.
  • Maintain the appearance of rental counters and customer areas.

Requirements:

  • Must be at least 18 years old.
  • High school diploma or G.E.D. equivalent preferred.
  • Valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol related conviction on driving record in the past 5 years.
  • Able to work a flexible full-time schedule, including weekends and holidays.