Customer Service Representative National Kona

4 weeks ago


KailuaKona, Hawaii, United States Enterprise Holdings Full time
Customer Service Agent National Kona

At Enterprise Holdings, we're committed to providing exceptional customer service to our customers. As a Customer Service Agent National Kona, you'll play a key role in delivering a seamless and enjoyable experience for our customers.

Responsibilities:
  • Provide friendly and efficient customer service to our customers, ensuring a smooth and pleasant experience.
  • Facilitate the rental process, verifying and documenting all necessary driver information to ensure an efficient and timely rental and return experience.
  • Perform all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
  • Handle and resolve customer questions, comments, and complaints in a pleasant and professional manner.
  • Maintain the appearance of rental counters and customer areas to present a neat, orderly, and safe condition.
  • Assist customers within the queue to minimize wait time and provide the most efficient service possible.
Qualifications:
  • Must be at least 18 years old.
  • High school diploma or G.E.D. equivalent preferred.
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work full-time (40 hours/week) closing shift 230p-10:30p which may include weekends and holidays.

As a Customer Service Agent National Kona, you'll have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service to our customers. If you're a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this role.



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