Customer Service Representative National Kona
4 weeks ago
At Enterprise Holdings, we're committed to providing exceptional customer service to our customers. As a Customer Service Agent National Kona, you'll play a key role in delivering a seamless and enjoyable experience for our customers.
Responsibilities:- Provide friendly and efficient customer service to our customers, ensuring a smooth and pleasant experience.
- Facilitate the rental process, verifying and documenting all necessary driver information to ensure an efficient and timely rental and return experience.
- Perform all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
- Handle and resolve customer questions, comments, and complaints in a pleasant and professional manner.
- Maintain the appearance of rental counters and customer areas to present a neat, orderly, and safe condition.
- Assist customers within the queue to minimize wait time and provide the most efficient service possible.
- Must be at least 18 years old.
- High school diploma or G.E.D. equivalent preferred.
- Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years.
- No drug or alcohol-related conviction on driving record in the past 5 years.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Apart from religious observation, must be able to work full-time (40 hours/week) closing shift 230p-10:30p which may include weekends and holidays.
As a Customer Service Agent National Kona, you'll have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service to our customers. If you're a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply for this role.
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