Client Engagement Specialist

2 weeks ago


Nashville, Tennessee, United States Mortgage Benefits Full time
Job Title: Client Engagement Specialist

Mortgage Benefits is seeking a Client Engagement Specialist to ensure our clients achieve their desired outcomes through personalized support and engagement strategies. This role focuses on fostering long-term client relationships and delivering exceptional service.

The ideal candidate will have strong problem-solving and organizational abilities, as well as previous experience in client relations or customer success. They should be self-motivated, results-oriented, and located in the USA with the ability to work remotely.

Job Description:

  • This role requires exceptional interpersonal and communication skills, as well as the ability to develop tailored engagement strategies to meet client goals.
  • The successful candidate will be responsible for monitoring client progress and recommending improvements to maximize success.
  • They will also collaborate with internal teams to address client needs and expectations, ensuring high client retention and satisfaction through proactive communication.

Benefits:

  • A competitive, performance-based compensation package, estimated to range from $80,000 to $120,000 per year, depending on experience and performance.
  • Access to reduced-cost leads to help you engage with clients.
  • A remote and flexible work environment.
  • A client-focused role with opportunities for professional growth.
  • Licensing support to help you meet credential requirements.


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